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Best Insurance Company I've ever had. They may not be the cheapest but if you rate your insurance companies on price I hope you never have a claim. You will be shaken to the core to see what the cheap guys do when you have a claim. With American Family we called Russ our agent and his staff helps us through the whole process. When we talked to the claim adjuster he was very informative and worked with us. Our car was totaled. It was an older car but it was my daughter's grandmother's car and had less the 10000 miles on the 7 year old car. The adjuster came back with an amount I felt was low. He showed me how he came up with the value. I told him the car was truly worth more then the average excellent condition 1993. He talked to our mechanic and the the body shop guys to get their input to the condition of the car. He increased the offer by 33%. He had to get approval from the company to do this. He and my agent went to bat for us and we were paid what I considered a fair price for ...more
Note that a standard Esurance car insurance policy only covers original equipment included by the manufacturer. If you've made any modifications or additions to your car, be it as grandiose as a Lord of the Rings mural on the side of your sleeper van or as modest as a GPS, be sure to add customized parts and equipment coverage to protect your favorite additions. In some states, you'll need to buy comprehensive and collision coverages in order to get customized parts and equipment coverage.